Position: Bicycle Technician                                                                                                                 

Posting Date: Jan 23, 2018

Description:  Mad Dog Cycles is seeking to fill several seasonal Technician positions for the 2018 season.  Join our team and be part of the best bicycle tech department.  Detailed processes help our high volume tech department tick like a Swiss timepiece.  On the job training and certifications are available.  This position requires a strong technical aptitude, a team player attitude, strong customer service stills, strong work ethic and ability to pay attention to detail.      

Requirements:

  • A passion for cycling.
  • Strong customer service and organizational skills.
  • Outgoing, happy and driven personality.
  • We are willing to train good people, so previous experience is not always required. You will be required to prove your technical abilities, however.
  • Prior experience or industry certifications are a big plus.
  • Drug test, Background and credit check will be performed.
  • Must qualify for fidelity bond coverage.
  • Technicians are required to provide their own tool kit (requirements available upon request).

Fill out an Online Application!
If you would like to be part of our team complete an Online Job Application.


Position: Retail Sales Associate                                                                                                                 

Posting Date: Jan 23, 2018

Description:  If you’re ready for a high energy, exciting position with the best bicycle company around, this position is for you.  It requires high quality, high energy, customer-service oriented, driven individuals.  We are seeking several seasonal retail staff team members to work at our Orem and Provo locations.  Responsibilities will include but are not limited to: Greeting customers and taking them through our sales process in person and on the phone.  You will be working with the rest of your team to reach pre-determined goals.  Our retail team assists the marketing team with events, the operations team with the day to day upkeep of our facilities and is also responsible for product merchandising.  This position is a great gateway into other departments within our organization.

Requirements:

  • A passion for cycling.
  • Strong customer service and organizational skills.
  • Outgoing, happy and driven personality.
  • Drug test, Background and credit check will be performed.
  • Must qualify for fidelity bond coverage.

Fill out an Online Application!
If you would like to be part of our team complete an Online Job Application.

Customer Care Associate

Position: Customer Care & eCommerce Associate            

Positions Available: 1 – 2                                                                                       

Posting Date: Jan 23, 2018

Closing Date: TBD

Description:

Mad Dog Cycles is seeking a hard-working office Associate able to “change hats” throughout the day and assist with the tasks related to our Customer Care center and eCommerce business and general office management.  Will spend the majority of your work day at a desk, must be able to excel at repetitive tasks and have exceptional phone and electronic communication skills. Engagement with our customer base via our social media platforms (facebook, Instagram, YouTube, MailChimp and Google) will be a critical part of this position. Experience with the business management end of these platforms will be a big plus. Graphic design skills are not a requirement but will also be a plus and utilized.

Responsibilities will include but not be limited to:

Customer Care, handle all inbound and outbound communications via phone, email, text, chat, social media, etc. Will use several different types of software, must be technologically inclined. 

eCommerce, Assist with website order processing, receiving of product, packing and shipping.  Work with customer’s inquiries related to items they are interested in ordering.  Must be able to apply suggestive selling techniques in an effort to help online customers purchase the items correct for their intentions.

Social Media, As a member of this team you will not only communicate with our customer base via social media but will also assist our Marketing team by posting, promoting, scanning groups and forums for potential business and general engagement.

Requirements:

You must love bicycles and have a compelling reason why bicycles are part of your life.  Must have a great smile and positive attitude, this position has such an influence with customers 1st impression of our business.  You must be someone that will represent our brand, family and team well.

Our Values:

We believe in bicycles and the positive impact that they have on our soul, our community and our business.  We are high performance and we provide quality services and products.  We believe in being sustainable, we are in business to provide for our family and the families of those on our team.  Our business must be profitable to be sustainable and in order to be profitable we must all have unwavering integrity in all that we do both at work and at home.  We are Mad Dog Cycles!

Compensation:

Negotiable based on experience

Qualified candidates should send their resume to: randy@maddogcycles.com

 


Mad Dog Cycles has lots of great opportunities and offers an awesome work environment, service technician development, industry connections, employee benefits and competitive compensation. 

WANT TO JOIN OUR TEAM?

Fill out an Online Application!
If you would like to be part of our team complete an Online Job Application.

Send us your Resume Online...
We are always accepting resumes. Email your resume to randy@maddogcycles.com.

Thanks!
Mad Dog Cycles

Mad Dog Cycles is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.